Med Alert Pro adds meaningful peace of mind across a range of everyday situations, helping
authorized care givers and loved ones stay connected through supported location visibility,
alerts, and helpful device information.
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Living Independently, With Added Peace of Mind
Whether living alone, managing an ongoing health concern, or simply wanting added day-to-day
reassurance, Med Alert Pro helps users and loved ones stay connected through supported
location visibility, alerts, and device updates. -
Extra Reassurance During Recovery
Whether returning home after surgery, navigating a recent health event, transitioning from
rehabilitation, or needing additional support during recovery, Med Alert Pro helps users and
family members stay informed, connected, and more confident day to day. -
Stay Connected, Even From Far Away
When someone you care about lives farther away, Med Alert Pro helps you stay connected
through supported location visibility, alerts, and helpful device information—bringing added
reassurance even when you can’t be nearby. -
Peace of Mind for Loved Ones on the Go
For spouses or family members who work alone, travel often, or spend time in less supervised
environments, Med Alert Pro adds an extra layer of reassurance through supported alerts and
location visibility.
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Device Location
View the device’s supported GPS location on the map through Med Alert Pro.
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Supported Alerts
Review supported SOS, fall-related, and low-battery notifications in one place.
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Battery Monitoring
Check device battery status and stay informed about supported low-battery alerts.
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Shared Login Access
Authorized users and family members can use the same shared account login to access
supported device information and app tools. -
Find Me
Trigger a sound on the medical alert device to help locate it nearby.
Implementation note: Find Me is a sound/chime function. Do not describe it as GPS location. -
Refresh Location
Request an updated device location from the app when available.
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Device Settings
Access supported device controls and settings, including remote restart and shutdown, sound
and Do Not Disturb settings, time zone, and Home Wi-Fi setup. -
Alarm Management
Create and manage alarms for supported watch models.
Implementation note: Alarm Management applies to supported watches. Do not present it as a
necklace feature.
App access requires a compatible supported device, activated service, a qualifying subscription, available cellular signal, and device power.
The medical alert device does not require the Med Alert Pro app to contact the monitoring center.
Questions? Call Customer Support: (866) 339-3827