Med Alert Pro adds meaningful peace of mind across a range of everyday situations, helping
authorized care givers and loved ones stay connected through supported location visibility,
alerts, and helpful device information.

  • Living Independently, With Added Peace of Mind

    Whether living alone, managing an ongoing health concern, or simply wanting added day-to-day
    reassurance, Med Alert Pro helps users and loved ones stay connected through supported
    location visibility, alerts, and device updates.

  • Extra Reassurance During Recovery

    Whether returning home after surgery, navigating a recent health event, transitioning from
    rehabilitation, or needing additional support during recovery, Med Alert Pro helps users and
    family members stay informed, connected, and more confident day to day.

  • Stay Connected, Even From Far Away

    When someone you care about lives farther away, Med Alert Pro helps you stay connected
    through supported location visibility, alerts, and helpful device information—bringing added
    reassurance even when you can’t be nearby.

  • Peace of Mind for Loved Ones on the Go

    For spouses or family members who work alone, travel often, or spend time in less supervised
    environments, Med Alert Pro adds an extra layer of reassurance through supported alerts and
    location visibility.

  • Device Location

    View the device’s supported GPS location on the map through Med Alert Pro.

  • Supported Alerts

    Review supported SOS, fall-related, and low-battery notifications in one place.

  • Battery Monitoring

    Check device battery status and stay informed about supported low-battery alerts.

  • Shared Login Access

    Authorized users and family members can use the same shared account login to access
    supported device information and app tools.

  • Find Me

    Trigger a sound on the medical alert device to help locate it nearby.
    Implementation note: Find Me is a sound/chime function. Do not describe it as GPS location.

  • Refresh Location

    Request an updated device location from the app when available.

  • Device Settings

    Access supported device controls and settings, including remote restart and shutdown, sound
    and Do Not Disturb settings, time zone, and Home Wi-Fi setup.

  • Alarm Management

    Create and manage alarms for supported watch models.
    Implementation note: Alarm Management applies to supported watches. Do not present it as a
    necklace feature.

App access requires a compatible supported device, activated service, a qualifying subscription, available cellular signal, and device power.

The medical alert device does not require the Med Alert Pro app to contact the monitoring center.

View FAQ

Questions? Call Customer Support: (866) 339-3827